Topics
- Urgent Help
- Sales Module
- Discuss
- Calendar
- Live Chat
- Website Manager
- Property Management System
- Room Servicing
- Extras
- Emails
- Creating Email Templates
- Selling Groups
- Customer & Companies
- Agents & Sales Channels
-
Rates
- Dynamic Rates
- Back End Setup Dynamic Rates
- Room Rate Selling Group Mapping
- Rate Calculation
- Back End Bookings
- Front Booking Screen Dynamic Rates
- Rates & Min Stays calendar screen
- What your Customers See
- Changing Rates - Guide
- Price Change Long Term
- Change Min Stay ( long term)
- Multiple Min Stay Prices
- Day of Week Price Variation
- Create New Rate
- Promo Codes
- Bookings
- Acquire Credit Card Details
- Make A Booking
- Full New Booking
- Cancel a Booking
-
Payments & Invoicing
- Invoice & Debtors
- Invoice Due Date
- Create Invoice
- Invoice Payments
- Reasign Invoice Payment
- Cancel / Amend Invoice
- Invoice Agents Comissions
- Invoice Journaling
- Reset Audit Errors
- Debtors
- Adding A Booking Payment
- Refund A Booking
- Charge Cancellation Fee
- Split Payments
- Customer & Company Account Trans
- Amend / Delete Booking Payment
- Reports
- Marketing Module
- Settings
Find a Booking
There are 2 ways in which to find a booking within your iBex system.
- On the Bookings Calendar screen (PMS users only)
- In your Bookings List
On the Booking Calendar
You can search for a booking by adding their booking reference or name to the Find Booking field
The booking will then appear flashing on the Bookings Calendar
To open the booking, just click on the booking in the calendar
If you search by name and there is more that 1 booking with the same name it will bring up the most recent one made. You can search by first name and/or surname in the search field but a booking reference number is recommended.
In Your Bookings List
You can search by name or booking number and set your own search preferences (such as registration number) by setting them in your Screen Options.
This can be very useful if you register vehicle registration numbers in your bookings.
You can also use other options/filters available to you:
Select More for more options about the guest
Select the Filter button to search by booking options (for example, date of stay, booking status)
- Select Search Bookings in the Bookings section in your menu and your Bookings List will be shown.
Enter the name, booking reference, or other options you've selected to search by and click the Search button.
iBex will then provide you with a list of bookings according the filters you used.
Once you are presented with a list of bookings, click on the booking reference to go into the booking details.