Topics
- Urgent Help
- Sales Module
- Discuss
- Calendar
- Live Chat
- Website Manager
- Property Management System
- Room Servicing
- Extras
- Emails
- Creating Email Templates
- Selling Groups
- Customer & Companies
- Agents & Sales Channels
- 
                
                    Rates
                
                - Dynamic Rates
- Back End Setup Dynamic Rates
- Room Rate Selling Group Mapping
- Rate Calculation
- Back End Bookings
- Front Booking Screen Dynamic Rates
- Rates & Min Stays calendar screen
- What your Customers See
- Changing Rates - Guide
- Price Change Long Term
- Change Min Stay ( long term)
- Multiple Min Stay Prices
- Day of Week Price Variation
 
- Create New Rate
- Promo Codes
- Bookings
- Acquire Credit Card Details
- Make A Booking
- Full New Booking
- Cancel a Booking
- 
                
                    Payments & Invoicing
                
                - Invoice & Debtors
- Invoice Due Date
- Create Invoice
- Invoice Payments
- Reasign Invoice Payment
- Cancel / Amend Invoice
- Invoice Agents Comissions
- Invoice Journaling
- Reset Audit Errors
- Debtors
- Adding A Booking Payment
- Refund A Booking
- Charge Cancellation Fee
- Split Payments
- Customer & Company Account Trans
- Amend / Delete Booking Payment
 
- Reports
- Marketing Module
- Settings
Find a Booking
There are 2 ways in which to find a booking within your iBex system.
- On the Bookings Calendar screen (PMS users only)
- In your Bookings List
On the Booking Calendar
You can search for a booking by adding their booking reference or name to the Find Booking field
 
- The booking will then appear flashing on the Bookings Calendar 
- To open the booking, just click on the booking in the calendar 
- If you search by name and there is more that 1 booking with the same name it will bring up the most recent one made. You can search by first name and/or surname in the search field but a booking reference number is recommended. 
In Your Bookings List
- You can search by name or booking number and set your own search preferences (such as registration number) by setting them in your Screen Options. 
- This can be very useful if you register vehicle registration numbers in your bookings. 
- You can also use other options/filters available to you: 
- Select More for more options about the guest 
- Select the Filter button to search by booking options (for example, date of stay, booking status) 
- Select Search Bookings in the Bookings section in your menu and your Bookings List will be shown.

- Enter the name, booking reference, or other options you've selected to search by and click the Search button. 
- iBex will then provide you with a list of bookings according the filters you used. 
- Once you are presented with a list of bookings, click on the booking reference to go into the booking details. 
